Digital Library

Online App

Online App: A Graph-based Interactive Voice Response (IVR) System

The application configures an interactive voice response (IVR) system based on a directed property graph. This application allows you to build complex phone trees by arranging nodes and edges on a graph. An advantage of this approach is that it allows less technical users to manipulate the phone tree without needing to interact with the underlying application code.

The application is written entirely in XQuery 3.1 and the graph query language Cypher.